Ms. Tayag is involved in the overall financial inclusion work of BSP, particularly in areas of policy and regulation, capacity building, advocacy, and relationship building. She also oversees BSP’s principal consumer protection unit that ensures protection of financial consumer rights by formulating policies and standards, assessing BSP-supervised financial institutions’ adherence to said standards, and implementing financial learning programs and the BSP consumer assistance mechanism. She holds a bachelor’s degree in Public Administration from University of the Philippines, a master’s degree in International Affairs focused on Economic Development from Columbia University, and is a Fellow of the Fletcher School Leadership Program for Financial Inclusion at Tufts University.